ARISTADA Care Support resources

Learn more about ARISTADA Care Support services for your patients.

Enroll your eligible patients to get services like benefit investigation, financial assistance, and transition of care services. There are 4 simple steps:

  • Download the Enrollment Form and type in your information on screen.
  • Print the completed form and obtain signature of patient or authorized designee.
  • Fax form to ARISTADA Care Support at 1-844-464-7171.
  • ARISTADA Care Support will contact your patient’s insurer and provide a summary of your patient’s benefits.

Enroll your patient in any care setting.

Online patient enrollment is also available with iAssist.

ARISTADA is covered by a majority of healthcare plans, including Medicare, Medicaid, and most commercial plans.1 See if your patients are covered.

Reference: 1. Data on file. Alkermes, Inc.

The ARISTADA Provider Network provides access to those in search of a healthcare provider to administer ARISTADA INITIO and ARISTADA to appropriate patients and/or provide medical management for patients with schizophrenia, including treatment with ARISTADA.

You can also join the ARISTADA Provider Network.

During the initial benefit investigation process, determine whether the payer requires a PA for ARISTADA INITIO or ARISTADA and what the criteria are for PA approval.

  • If a PA is required, ask whether the plan has a product-specific PA form and where it can be obtained
  • Ask whether a PA can be submitted electronically. If it can, you can use iAssist or CoverMyMeds to submit the completed prior authorization
  • Obtain the telephone number or fax number of the PA department
  • Ask the contact to explain the PA process and whether it requires any special forms or a Letter of Medical Necessity
  • Inquire how long the process will take once the necessary forms and documentation are submitted
  • If the time for obtaining ARISTADA INITIO and ARISTADA is urgent, ask whether there are procedures for expediting the request on behalf of the patient

This editable template supports your prior authorization/formulary exception requests for ARISTADA INITIO and ARISTADA.

CoverMyMeds offers free electronic prior authorization (ePA) services and the ability to:

  • Find, complete, and submit prior authorizations to any payer
  • Receive electronic determinations
  • Create prior authorization renewals

iAssist is an e-prescribing and electronic prior authorization technology platform that is designed to support patient access to specialty therapies. ARISTADA INITIO and ARISTADA are available to order on iAssist, which allows for the following:

  • Electronic enrollment into ARISTADA Care Support services
  • Verification of patient health plan eligibility information in real time
  • Electronic access and completion of various health plan prior authorization forms (if applicable)
  • Attachment and submission of electronic medical record (EMRs) and electronic prescriptions (eRx) via Surescripts

Have you had a claim for ARISTADA INITIO and/or ARISTADA denied? You may want to review this checklist and consider submitting an appeal.

  • Review the Explanation of Benefits (EOB) to determine the reason for the claim denial
  • If additional information is requested, submit it immediately or within the required time frame for processing
  • If the denial was due to a technical error, amend it and submit a corrected claim
  • Verify the appeals process with the payer:
    • Does the payer require use of a specific form?
    • Can the appeal be conducted over the telephone?
    • If the appeal must be submitted in writing, to whom should it be directed?
    • What information must be included with the appeal (eg, a copy of the original claim, EOB, LOMN, or other documentation)?
    • How long does the appeals process usually take?
    • How will the payer communicate the appeals decision?
  • Review the appeal request for accuracy and completeness, including patient identification numbers, coding, and additional information requested
  • Consider requesting that the payer have a psychiatrist or other designated provider who is familiar with treating patients with ARISTADA INITIO and/or ARISTADA review the appeal
  • File the appeal as soon as possible and within filing time limits
  • Reconcile responses to the appeal promptly and thoroughly to ensure an appeal has been processed appropriately
  • Record appeals result (eg, payment amount or if further action is required)

This editable template was developed to help patients request an appeal of a denied insurance claim for ARISTADA INITIO and/or ARISTADA.

This brochure provides a summary of the process for appeals of both Original Medicare and Part D coverage decisions and available sources of information.

ARISTADA INITIO (aripiprazole lauroxil) and ARISTADA® (aripiprazole lauroxil) are coded differently than oral aripiprazole, and ARISTADA has a unique J-Code. See the list of billing codes and additional information in this compact guide.

Reimbursement for ARISTADA INITIO and ARISTADA differs from oral therapies dispensed to patients for self-administration. Place of service, type of payer, and benefit category are the 3 main considerations that affect coverage and reimbursement for treatment with ARISTADA INITIO and ARISTADA. This comprehensive guide will help you understand ARISTADA INITIO and ARISTADA reimbursement.

ARISTADA INITIO and ARISTADA are available from a variety of pharmaceutical wholesalers. See the comprehensive list here.

Samples are available for your patients with schizophrenia. Just request a visit from an ARISTADA representative.

See ordering information for ARISTADA INITIO and ARISTADA prescribers.

Get information to set up ARISTADA INITIO and/or ARISTADA in your electronic medical records (EMR) system.

Access to ARISTADA for your hospitalized patients with schizophrenia.

Free trial units of all ARISTADA doses, including ARISTADA INITIO and the first and only 2-month dose (ARISTADA 1064 mg) for schizophrenia, are available for hospitalized patients.

ARISTADA and ARISTADA INITIO are provided free of charge at eligible hospitals for appropriate patients. Hospitalized patients may receive up to 2 free trial units of ARISTADA per calendar year, subject to quantity limits. ARISTADA INITIO will be offered and available to ship with each ARISTADA dose. It is important to note that medication errors, including substitution and dispensing errors, between ARISTADA INITIO and ARISTADA could occur. ARISTADA INITIO is intended for single administration only. Do not substitute ARISTADA INITIO for ARISTADA because of differing pharmacokinetic profiles.

Orders ship directly to your hospital.* No requirement for subsequent use of ARISTADA for any patient receiving free trial units through this program. For full eligibility terms and restrictions, see the hospital programs page.

*Shipments will not be processed on holidays or pending inclement weather. These factors may result in a delay in shipment.

A comprehensive review of product information to assist hospital pharmacists, physicians, and executives in making formulary decisions.

For patients transitioning from hospital to outpatient care, be sure to select the Transition of Care Support Program on the enrollment form. A prescription is not required for transition support. Through the program, ARISTADA Care Support nurse coordinators can:

  • Contact both inpatient and outpatient staff to assist the patient in transitioning from the hospital to the outpatient setting for their one-time ARISTADA INITIO injection and ongoing ARISTADA treatment
  • Schedule appointments and provide appointment confirmations and reminders, if needed
  • If requested, identify potential sites that can administer ARISTADA INITIO and ARISTADA for follow-up care

Informative brochure about treating schizophrenia with ARISTADA INITIO and ARISTADA.

Information to help with navigating the coverage landscape.

Complete this treatment reminder card and provide it to patients when they are leaving the hospital. It may help provide important information to their outpatient healthcare professional.

For more information about ARISTADA INITIO and ARISTADA, visit our product website.


ARISTADA INITIO™ (aripiprazole lauroxil), in combination with oral aripiprazole, is indicated for the initiation of ARISTADA when used for the treatment of schizophrenia in adults.

ARISTADA® (aripiprazole lauroxil) is indicated for the treatment of schizophrenia.


Elderly patients with dementia-related psychosis treated with antipsychotic drugs are at an increased risk of death. ARISTADA INITIO and ARISTADA are not approved for the treatment of patients with dementia-related psychosis.

Contraindication: Known hypersensitivity reaction to aripiprazole. Reactions have ranged from pruritus/urticaria to anaphylaxis.

Cerebrovascular Adverse Reactions, Including Stroke: Increased incidence of cerebrovascular adverse reactions (e.g., stroke, transient ischemic attack), including fatalities, have been reported in placebo-controlled trials of elderly patients with dementia-related psychosis treated with risperidone, aripiprazole, and olanzapine. ARISTADA INITIO and ARISTADA are not approved for the treatment of patients with dementia-related psychosis.

Potential for Dosing and Medication Errors: Medication errors, including substitution and dispensing errors, between ARISTADA INITIO and ARISTADA could occur. ARISTADA INITIO is intended for single administration only. Do not substitute ARISTADA INITIO for ARISTADA because of differing pharmacokinetic profiles.

Neuroleptic Malignant Syndrome (NMS): A potentially fatal symptom complex may occur with administration of antipsychotic drugs, including ARISTADA INITIO and ARISTADA. Clinical manifestations of NMS include hyperpyrexia, muscle rigidity, altered mental status, and evidence of autonomic instability (irregular pulse or blood pressure, tachycardia, diaphoresis, and cardiac dysrhythmia). Additional signs may include elevated creatine phosphokinase, myoglobinuria (rhabdomyolysis), and acute renal failure. The management of NMS should include: 1) immediate discontinuation of antipsychotic drugs and other drugs not essential to concurrent therapy; 2) intensive symptomatic treatment and medical monitoring; and 3) treatment of any concomitant serious medical problems for which specific treatments are available.

Tardive Dyskinesia (TD): The risk of developing TD (a syndrome of abnormal, involuntary movements) and the potential for it to become irreversible are believed to increase as the duration of treatment and the total cumulative dose of antipsychotic increase. The syndrome can develop, although much less commonly, after relatively brief treatment periods at low doses. Prescribing antipsychotics should be consistent with the need to minimize TD. Discontinue ARISTADA if clinically appropriate. TD may remit, partially or completely, if antipsychotic treatment is withdrawn.

Metabolic Changes: Atypical antipsychotic drugs have been associated with metabolic changes that include:

  • Hyperglycemia/Diabetes Mellitus: Hyperglycemia, in some cases extreme and associated with ketoacidosis, coma, or death, has been reported in patients treated with atypical antipsychotics. There have been reports of hyperglycemia in patients treated with oral aripiprazole. Patients with diabetes should be regularly monitored for worsening of glucose control; those with risk factors for diabetes should undergo baseline and periodic fasting blood glucose testing. Any patient treated with atypical antipsychotics should be monitored for symptoms of hyperglycemia, including polydipsia, polyuria, polyphagia, and weakness. Patients who develop symptoms of hyperglycemia should also undergo fasting blood glucose testing. In some cases, hyperglycemia has resolved when the atypical antipsychotic was discontinued; however, some patients require continuation of antidiabetic treatment despite discontinuation of the suspect drug.
  • Dyslipidemia: Undesirable alterations in lipids have been observed in patients treated with atypical antipsychotics.
  • Weight Gain: Weight gain has been observed with atypical antipsychotic use. Clinical monitoring of weight is recommended.

Pathological Gambling and Other Compulsive Behaviors: Compulsive or uncontrollable urges to gamble have been reported with use of aripiprazole. Other compulsive urges less frequently reported include sexual urges, shopping, binge eating and other impulsive or compulsive behaviors which may result in harm for the patient and others if not recognized. Closely monitor patients and consider dose reduction or stopping aripiprazole if a patient develops such urges.

Orthostatic Hypotension: Aripiprazole may cause orthostatic hypotension which can be associated with dizziness, lightheadedness, and tachycardia. Monitor heart rate and blood pressure, and warn patients with known cardiovascular or cerebrovascular disease and risk of dehydration and syncope.

Falls: Antipsychotics including ARISTADA INITIO and ARISTADA may cause somnolence, postural hypotension or motor and sensory instability which may lead to falls and subsequent injury. Upon initiating treatment and recurrently, complete fall risk assessments as appropriate.

Leukopenia, Neutropenia, and Agranulocytosis: Leukopenia, neutropenia and agranulocytosis have been reported with antipsychotics. Monitor complete blood count in patients with pre-existing low white blood cell count (WBC)/absolute neutrophil count or history of drug-induced leukopenia/neutropenia. Discontinue ARISTADA INITIO and/or ARISTADA at the first sign of a clinically significant decline in WBC and in severely neutropenic patients.

Seizures: Use with caution in patients with a history of seizures or with conditions that lower the seizure threshold.

Potential for Cognitive and Motor Impairment: ARISTADA INITIO and ARISTADA may impair judgment, thinking, or motor skills. Patients should be cautioned about operating hazardous machinery, including automobiles, until they are certain therapy with ARISTADA INITIO and/or ARISTADA do not affect them adversely.

Body Temperature Regulation: Disruption of the body’s ability to reduce core body temperature has been attributed to antipsychotic agents. Advise patients regarding appropriate care in avoiding overheating and dehydration. Appropriate care is advised for patients who may exercise strenuously, may be exposed to extreme heat, receive concomitant medication with anticholinergic activity, or are subject to dehydration.

Dysphagia: Esophageal dysmotility and aspiration have been associated with antipsychotic drug use; use caution in patients at risk for aspiration pneumonia.

Concomitant Medication: ARISTADA INITIO is only available at a single strength as a single dose pre-filled syringe, so dosage adjustments are not possible. Avoid use in patients who are known CYP2D6 poor metabolizers or taking strong CYP3A4 inhibitors, strong CYP2D6 inhibitors, or strong CYP3A4 inducers, antihypertensive drugs or benzodiazepines.

Depending on the ARISTADA dose, adjustments may be recommended if patients are 1) known as CYP2D6 poor metabolizers and/or 2) taking CYP3A4 inhibitors, CYP2D6 inhibitors, or CYP3A4 inducers for greater than 2 weeks. Avoid use of ARISTADA 662 mg, 882 mg, or 1064 mg for patients taking both strong CYP3A4 inhibitors and strong CYP2D6 inhibitors. (See Table 4 in the ARISTADA full Prescribing Information.)

Commonly Observed Adverse Reactions: In pharmacokinetic studies the safety profile of ARISTADA INITIO was generally consistent with that observed for ARISTADA. The most common adverse reaction (≥5% incidence and at least twice the rate of placebo reported by patients treated with ARISTADA 441 mg and 882 mg monthly) was akathisia.

Injection-Site Reactions: In pharmacokinetic studies evaluating ARISTADA INITIO, the incidences of injection-site reactions with ARISTADA INITIO were similar to the incidence observed with ARISTADA. Injection-site reactions were reported by 4%, 5%, and 2% of patients treated with 441 mg ARISTADA (monthly), 882 mg ARISTADA (monthly), and placebo, respectively. Most of these were injection-site pain and associated with the first injection and decreased with each subsequent injection. Other injection-site reactions (induration, swelling, and redness) occurred at less than 1%.

Dystonia: Symptoms of dystonia, prolonged abnormal contractions of muscle groups, may occur in susceptible individuals during the first days of treatment and at low doses.

Pregnancy/Nursing: May cause extrapyramidal and/or withdrawal symptoms in neonates with third trimester exposure. Advise patients to notify their healthcare provider of a known or suspected pregnancy. Inform patients that there is a pregnancy exposure registry that monitors pregnancy outcomes in women exposed to ARISTADA INITIO and/or ARISTADA during pregnancy. Aripiprazole is present in human breast milk. The benefits of breastfeeding should be considered along with the mother’s clinical need for ARISTADA INITIO and/or ARISTADA and any potential adverse effects on the infant from ARISTADA INITIO and/or ARISTADA or from the underlying maternal condition.

Please see full Prescribing Information, including Boxed Warning, for ARISTADA INITIO and ARISTADA.